phone sold as "open box". instead, came a used one with a faulty screen - many burn-in areas (see picture - "home" button at the bottom, few items on the right and icons on the top - all stay all the time when a white screen is on. contacted the seller. the response was to exchange/return but as I was flying outside of country next day - no time for neither of the options. Suggested a partial refund to replace the screen (70$) . seller's offered 25$, as if no fault in misleading buyers "open box
a***u (6)- Feedback left by buyer.
Past 6 months
Verified purchase
V- Tell Group is a company that does not hesitate! I placed my order and within a couple of hours, my item was shipped! The price point was excellent, the phone is new, and for a quality product like an iPhone, you can’t go wrong! I will definitely purchase from V-Tell Group in the future!
0***_ (66)- Feedback left by buyer.
Past 6 months
Verified purchase
Good Afternoon,
I am sorry for my delayed response.
The phone was received in a timely manner and was in new condition. Did not encounter any issues.
Thanks ever so much, it was indeed a pleasure doing business with you.
Regards
Maureen
7***5 (6)- Feedback left by buyer.
Past month
Verified purchase
Item arrived even earlier than scheduled. As usual you delivered as promised. Everything is in good shape. The packaging was good and neat. Good doing business with you. Will let others know.
2***t (48)- Feedback left by buyer.
Past 6 months
Verified purchase
As described and fast shipping. Was a little disappointed that an open box had only 85% battery capacity.
g***3 (70)- Feedback left by buyer.
Past 6 months
Verified purchase
Love my new phone! Easy transaction, seller very responsive. Delivery was even earlier than I expected. Seller made sure I could use my new phone on Visible. Thank you so much for your help.