Prell Electronics

Seller feedback (700)

• 5***g (1521)- Feedback left by buyer.

  Past month

  Verified purchase

  Great seller! Item is exactly as described, fast shipping, and packaged safely.
• r***4 (1357)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item as described…Very well packaged…Really fast delivery…A-1 Service..5*****
• o***- (52)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  YMWV. My unit could not be fixed. Positives-unit returned in one piece and good packing. Received partial refund. Negatives- Only repaired unit qualifies for free shipping. My unit returned missing a screw. Seller said it arrived like that, however, I had photos showing all screws present before sending. No solution yet. For a 1st gen low serial WM-D6C a screw matters when reselling. Seller offered $70 for it for parts. LoL. I paid all fees and had it returned. Always take photos.
• 2***5 (17)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I sent in my cassette player for repair. The listing said “feel free to ask questions,” but none of mine were answered until six weeks later. Communication throughout the process was extremely poor. When the player was finally returned, it still had the same issue as before. No partial or full refund was offered. I was told to send it back again, but when I asked the best way to return it, I received no response for over a week. Very disappointed with the entire experience.
• _***e (59)- Feedback left by buyer.

  Past month

  Verified purchase

  I was quite hopeful of this service and it did help my Walkman quite a bit, but the biggest issue was communication. - I was not informed at any point that my door wasn’t repairable and didn’t know until receiving it back after months - I was told that they had to mark it shipped back early, did not follow up to my question on it, did not send a follow up shipping, and it surprise showed up later on In all, the Walkman sound much better, communication was simply awful for a seller

  Follow-up from: _***e- Feedback followed up by buyer.- Feedback followed up by buyer.

  To follow up even further, the walkman was actually made nearly unusable, not fixed. Within the first tape it began sticking and unable to play/rewind/ff the tapes I have. The noise is scrambled and doesn't actually play, almost like radio warping and nothing else. After all this I now have a newly broken TPS-L2 that previously did work, and would not recommend this service unless you'd take that risk.

  Reply from: zapteslacoil- Feedback replied by seller zapteslacoil.- Feedback replied by seller zapteslacoil.

  I'm very sorry you're disappointed. I tested the Walkman with several tapes before shipping, and it was working well. As noted in the invoice, there might be slight wow and flutter due to the motor's age, but not to this degree. The previous repair with 3D printed parts made my work very difficult and prevents me from fixing the door. I can take another look to see what's going on, as it was fully functional when I shipped it. I apologize for the trouble.
• l***m (254)- Feedback left by buyer.

  Past year

  Verified purchase

  A+++ Seller. Item just as pictured and described. Super Fast Shipping. I needed this for digitizing old home recorded VHS videos. My VCR didn't have S-Video. Verified that this machine works well and will serve my purposes. Thank You for the great price and for the excellent packaging job. Highly recommended.