ARRIS SURFboard SB8200 DOCSIS 3.1 10 Gbps Cable Modem

Great performance, good value

I originally had an Intel PUMA-based chip which was causing noticeable delays in loading web pages due to recognized jitter issues. This modem is based on a Broadcom chipset which doesn't suffer those issues, and I notice my web browsing has gotten smoother. For objective data, please look at jitter graphs posted online by various enthusiasts.
My ISP needed a DOCSIS 3.1 modem for my 500 mbps connection (I know DOCSIS 3.0 theoretically supports 500 mbps, but it uses up too many of the available frequency channels and many ISPs don't support this in practice unless you have a 3.1 modem). As of March 2019 DOCSIS 3.1 modems are relatively expensive but I got a good deal here, making it a good value proposition.
It runs warm and you should take this into account when placing it.Read full review

Verified purchase:  Yes • Condition: pre-owned • Sold by: justnano

Waste of money

This used Arris SB8200 was a waste of time and money.
First clue was that it was in an original SB8200 box with serial number on both the box and the instructions. But the modem had a different serial number on it.
I did a hard reset on it to get it back to the factory settings and let it go thru it's startup sequence. That can take up to 15 minutes. After 30 minutes it still was not ready (four solid lights on the front). Then I went thru the same process again and got the same results. It goes as far as having 2 solid lights and hangs with the 3rd one flashing.
Looks like it failed the previous owner, he purchased a replacement, and sold the defective one in the new box on eBay. Read full review

Verified purchase:  Yes • Condition: pre-owned • Sold by: kingtradeinc

Great unless you want high speeds

So this product is very good at everything when it works. And I'm going to stress the WHEN IT WORKS part. The reason is because for some reason there's a huge issue with Arris modems, and the problem is they are designed for high bandwidth in theory, but in reality the engineers didn't compensate for the heat that's associated with such high speed, so the modem heats up and then shuts itself off when it hits around 100c degrees, and so this is not great. Because in an age where everything's getting faster and larger, the only thing you can really do well is basic stuff, hardcore downloading, streaming, gaming, starts to become a real problem. I suggest Arris resolves this, one way would be to put in fans, another way is to attach the new airjet technology onto whatever's heating up in there.Read full review

Verified purchase:  Yes • Condition: new • Sold by: brownbeartech

Great modem easy set up with superb speed improvements

Very easy Modem to work with, very easy to set up, basically plug and play, you have a instruction card, just so you are aware what is what, but actually getting it set up was super easy. The modem is sleek looks great and not oversized, runs quietly. My speeds were much faster from the get go.

The back end software (online) it easy and intuituive to work with should you want to delve deeper into the settings.Read full review

Verified purchase:  Yes • Condition: new • Sold by: lwholesalesupply

Modem is great but needs cooling

It does work great using RCN the modem does get hot so I use a fan to cool it down the fan is on always on it blows air into the modem and it seems to work fine and keep it cool . I did have another modem didnt use fan and it overheated and stop working had to replace it with same so the fan makes it work better.should have builtin fan.Read full review

Almost brand new, working as expected, delivered on time.

Exactly same as described, arrived on time, and able to setup using my Xfinity provider my own without any difficulty in 10 min. Replaced my DOCSIS 3.0 modem to this one DOCSIS 3.1. My speed boosted from 250mbps to 450mpbs (I have 500MB plan). product was in original box and almost new. Its a good buy. Thanks.Read full review

Verified purchase:  Yes • Condition: pre-owned • Sold by: poquitopancho

SB8200 Cable Modem, DOCSIS 3.1

Awesome product, awesome price! I replaced an SB6141, DOCSIS 3.0, which was excellent, still gives excellent service. The SB8200, DOCSIS 3.1, handles more speed, has more channels, but also costs a lot more. The price for this particular new one was brilliant for an even more brilliant piece of technology!Read full review

Verified purchase:  Yes • Condition: new • Sold by: davetreasureshop

Works well and was easy to set up.

Product works as advertised. Had to get it registered with the Internet Service Provider (ISP) before it would work, but once that was done, it was simple to set it up. Connect up the wires, plug it, give it a couple minutes to initialize and then go. Since it was an upgrade from a DOCSIS 3.0 to 3.1 modem, my Internet bill went down so this will pay for the modem. Read full review

Verified purchase:  Yes • Condition: new • Sold by: iluvluke

Easy setup and solid performance

I cannot speak to the technology inside but it uses the newest DOCSIS 3.1 standards and supports up to 1 GB speeds IF YOU pay for that service from your cable provider. The modem isn't going to make your speeds faster without upping your service. Set up was easy and I was able to have my cable provider recognize the modem on line which may not be available to everyone. It maybe faster than my old Netgear modem but not appreciable so. I upgraded because my old Netgear modem was getting long in the tooth. Read full review

Verified purchase:  Yes • Condition: new • Sold by: bullseye_deals

Arris SB8200 - Great modem for a great price. Stop paying ISP equipment rental fees!

The Arris SB8200 is a great modem that's easy to use and relatively inexpensive. I purchased it to avoid paying rental fees to my ISP, and considering it's high speeds - I can expect it to work well with AC routers for several years to come.Read full review

Verified purchase:  Yes • Condition: pre-owned • Sold by: justnano