Product ratings and reviews
Condition:
4.84.8 out of 5 stars
318 product ratings
  • 5stars

    272ratings
  • 4stars

    32ratings
  • 3stars

    7ratings
  • 2stars

    1rating
  • 1star

    6ratings

260 Reviews

Most relevant reviews

by TOP FAVORABLE REVIEW

Great features, easy to install

I bought this to replace a Honeywell ST7100, that had failed after 20+ years of reliable service. I had to wire in a new backplate - but the new unit only needs four connections - mains live, mains neutral, a wire out to hot water and a wire out to central heating. No earth needed as it is double insulated. Not much more complicated than wiring a mains plug. The backplate is industry standard so, if this timer ever fails, I should be able to take it off the backplate and plug in any available timer, just like swapping a broken light bulb.

Given that there are reports of the unit failing, I did consider getting a spare one - but they use a non replaceable back up battery that gradually runs down in storage, so decided to wait and see what happens and to get a brand new replacement if and when needed.
Read full review

Verified purchase:  YesCondition: newSold by: discount.heating

by TOP CRITICAL REVIEW

Good product, poor quality control

I bought this 'cos I thought Honeywell that will be quality. Arrived packaging intact. However the units case was not assembled correctly together; one of the case tabs was on the outside. Fortunately I was able to prise it open enough without breaking the case to get the tab inside the case and so correctly located. Easy install, easy configure, easy use.Read full review

Verified purchase:  YesCondition: newSold by: borderspares

by

Excellent Controller and ideal retrofit for 6400 series.

I bought this to replace an existing ST 6400 controiller that had a failed back up battery.

Replacement took only a matter of minutes and required no skills, special tools or rewiring. This is because Honeywell have made the 9400 fit the older 6400 backplate. You leave the backplate in place.
You undo two captive screws at the base of the old unit.
You hinge up the old unit (it is held on two tabs at the top) and lift it off.
You fit the new unit over the tabs, hinge it down ands push into place and then tighten up the two screws.

Connecting pins on the rear make contact with the connectors on the backplate. That's all. It now works.
All that is required is to set the time and the programmes.

It is similar to the old 6400 but has a much clearer display and this is backlit (you can set it to be backlit or not). This is an excellent feature. It allows me to see the controller screen without needin a torch.
The programmer can be set to separately control the central heating and hot water circuits.

You can set multiple timed on/off periods for each day. Mine is set to 3 on/offs per day, but you can set the unit to operate differently if yoiu wish (in the master set up).
You can set the unit to be on a 1 week programe, where every day is the sam, or a 5/2 programme where weekdays and weekends are different or 7 individual days where each day can be different (a "copy" function makes this easy.. (This weekly, 5/2/ or daily option is in the master set up).

Buttons to allow an extra hour or override for the Heating and Hot Water are on the front. They are on opposite sides of the display, so you cannot accidentaly press the wrong one and they light up when activated.

The old controller had a slider for OFF/AUTO/ONCE/CONTINUOUS for heating and hot water. You had to open the cover to get to it. This one has a pair of push buttons and the display shows which one you have selected.

The original 6400C was a very good controller. This one is an imrpovement with the same functionality but extra features that are useful. For me, the bigger display and back illumination are the two best imnprovements.

It came with a new backplate.

If the electricity goes off (and it has) in a power cut, it has a back up battery and does not lose the time or the programme, so no work is needed.

HINT: if you are replacing an old controller, make sure that the two captive screws on the bottom of the existing back plate are fully undone. They are captive and cannot fall out. If you do not unscrew them enough they might stop the new controller slotting into place. If this happens then they need to be slackened off a bit more.

Great product from Honeywell that has stood the test of time and is now improved.
You can download all the information beforte you buy from the Honeywell website, but the information in the box is excellent.

Oh!, and it looks nice too!

Read full review

Verified purchase:  YesCondition: newSold by: heatright15

by

st9400c

I purchased the st9400c to replace a now defuct st6300a .
had to remove and replace the backplate as the backplate of the st6300 is not compatible with the st9400 programmer, which came with its own backplate and was quite simple to do.with these programmers you always get a selection of pics of wiring diagrams and you just have to make sure the wiring arrangement and type of system you have is compatible eg 's'plan, 'y' plan etc. I have also replaced a st6400 with the same programmer.Read full review

Verified purchase:  YesCondition: newSold by: ukbargainshop1

by

Does what is required of it.

It replaced a somewhat old Honeywell Programmer, which did not allow the flexibility that this type of Programmer does. Whilst there are other makes of similar capabilities, This particular make is a well established brand with high quality integrity.Read full review

by

Great product

AAA +++ Great replacement for my old Honeywell controller and a great price. The old controller had been fitted right next to the hot water tank and they should not be fitted in an environment of 0-40 degrees Celsius. This had caused the plastic to become brittle and the switching to fail. I had to extend the cables to fit the unit on the outside of the airing cupboard. All good now. Some great features to this model including; a backlight that can has three modes, off, on, on when buttons are pressed. And fully programmable seven day timer. Saved us loads of money as the previous controller could only run on constant and the internal backup battery was failing. The new unit is slim sleek and stylish and does not look out of place in the guest room where I have fitted it. All the connections were like for like so there was no problem fitting the new cables to the connectors. Upon arrival the unit appeared to be packed well and it even arrived early! Very happy! Read full review

Verified purchase:  YesCondition: newSold by: boilerspares1885

by

Warm Home and a lower gas bill.

Simple replacement onto an industry standard baseplate. Setup is simple and logical (read the instructions first). Works exactly as you would expect from Honeywell, paired up with a Honeywell digital room stat and I started saving fuel costs from day One. I only wish I had done it sooner.Read full review

Verified purchase:  YesCondition: newSold by: discount.1

by

Replacement for original programmer

Needed a replacement for the original programmer which had...forgotten its programs. Looked for a relacement and found this, brand new, complete back plate and all, which is the same model and so a direct swap with no additional wiring or work. Fits the original backplate as well so no problems there either.

The most important thing was it was an original, direct replacement, brand new, at a very resonable price which made the extended delivery time (more than two weeks) worth the wait. (Might have been a differnt story if it was winter time. Anyway, well satisfied.
Read full review

Verified purchase:  YesCondition: newSold by: tsr160

by

Disappointing

I had one of these fitted less than 3 years ago. It failed in a way described in lots of reviews and forum entries. I wouldn't have bought this replacement if it hadn't been for the fact that it was a direct replacement and didn't require me (or a qualified electrician) to fiddle with the wiring. The old one failed when the cold weather arrived and my wife is not a pleasant person when she's cold, so I went for the easy option. I'm not expecting the new one to last more than a couple of years (just outside the guarantee?). Incidentally, most of the reviews said that customer support from Honeywell was good, but that's not my experience. The unit will work okay when you first fit it, but don't expect it to last.Read full review

Verified purchase:  YesCondition: newSold by: boilerspares2016

by

Honeywell 9400C - simple to install and operate

Had a Honeywell 6400C controller that failed. The 9400C is a direct replacement with no re-wiring required.
you can just slot it on the 6400C baseplate, or opt to replace the existing one.
7 day timer easy to set up.
The back light is permanently on by default. There is an engineers menu setting to change this to off until you press a key.
Read full review

Verified purchase:  YesCondition: newSold by: plumbingstuff

Why is this review inappropriate?

Displaying 1 - 10 of 260 reviews