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Jul 09, 2016
Problem with connection between transceiver and mouse
1 of 1 found this helpful Hi,
I have recently purchased this mouse and, after installing all drivers and setting up everything, the mouse does not work. If I plug in the transceiver, Windows recognizes the device (through Microsoft Mouse and Keyboard Center software). On the mouse side, the blue light is on, and also the small green light at the top goes on when I turn on the mouse. But still, when I move the mouse nothing happens with the pointer (arrow) on the screen.
I have tried this on 2 different computers and still does not work.
Can anyone let me know if the installation process was this complicated? Aren't you supposed to just plug in the transceiver and, basically, the mouse starts to work? Is it a more complicated process with wireless mice?
Thank you.