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- onebuy219 (7936)- Feedback left by buyer.More than a year agoVerified purchaseGood buyer, prompt payment, valued customer, highly recommended.
Reviews (1)
Apr 29, 2020
Good product - problem with heat pump install
7 of 7 found this helpful Good product - Priced right. 7 day multi-time programming - Alexa integrated. Display underwhelming. Much more difficult to install than I expected. Unhappy with expertise of product support. My notes:
17Apr2020 Fri - Want thermostat control of heat pump with 2 stage heat/cool; Called Honeywell tech support; spoke with 'Yerch' - about 2nd stage heating/cooling on my geothermal system and if the ‘L’ contact was 2nd stage; said RTH6580WF wouldn't support geothermal systems - asked why as GEOthermal is just a variation of heat pump; asked with my setup 1-5 (heat pump with backup) and 2-0 (orange wire o/b connection heat pump ) when does the 'L' (named Y2 conventional system) go active (24Vac) if ever. On current ClimateMaster ATP32U03 thermostat, Yellow is Y1 - 1st stage compressor/cooling/heating and Violet is Y2 -2st stage compressor/cooling/heating with the orange wire 'o/b' (slot named W conventional) selecting Cool when high (24Vac). Asked about algorithm for 2nd stage (when - what temperature spread- does L or Y2 go active?)- asked for technical manual - asked for schematic - not available - asked for someone more technical - said he was the one.