Seller made an honest mistake by dropping UPS packages at the post office, which led to delays and the package initially being lost. They communicated well throughout and issued a full refund without hesitation. Surprisingly, the package arrived about a week later. Appreciate their honesty and professionalism.
Reply from: hevenlei- Feedback replied by seller hevenlei.- Feedback replied by seller hevenlei.
Thank you so much for your patience understanding and kind feedback. I strive to run a wonderful second hand store and I take all complaints and issues with shipping items seriously. I am so glad your package finally arrived! So sorry about the inconvenience, please do consider shopping with me again.
2***s (1)- Feedback left by buyer.
Past month
Verified purchase
Arrived on-time in the quality described! Slight wear on the body wrap, but otherwise a fantastic deal.
1***d (600)- Feedback left by buyer.
Past 6 months
Verified purchase
xactly as the other bad reviews:
Seller cancelled mentioning item damaged or out of stock.
Then relisted it for $250 more...
Bad seller and bad practices.
t***t (200)- Feedback left by buyer.
Past 6 months
Verified purchase
Even though there was an issue and order had to be canceled and refunded seller was very communicative and refunded without any further issues.
h***c (20)- Feedback left by buyer.
Past 6 months
Verified purchase
I can’t rate the item I purchased because the vendor canceled it immediately after I won the auction. I looked at my order details because my order was canceled. I believe it was canceled because the vendor ‘s auction did not raise what was expected. The reason given for canceling was that it was out of stock or broken, but I find it hard to believe that this was not known ahead of time. I will never buy from this vendor again.
j***m (1008)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect, fast shipment, excellent item, thanks!
Reply from: hevenlei- Feedback replied by seller hevenlei.- Feedback replied by seller hevenlei.