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Reviews (8)
Mar 13, 2019
Works great, fantastic warranty service
Ordered a factory refurbished unit for half the price expecting an issue or two. Installation/wiring was straight forward and the heater brought my 900 sq ft unheated garage from below 40 to a pleasant 67 in about 8 hours. Now it cycles on/off intermittently and maintains it between 65-70 depending on outside ambient. On the third day I went into the garage and smelled something "electrically hot" and noticed that the fan was not turning. Turned the thermostat to Hi with no results, tried cycling the breaker as well, also negative ....turned off power to the heater and took it down from the ceiling. Upon opening it up, I discovered that the rotor armature had a spot where it was dragging or rubbing on the stator or something else inside when I spun it by hand. I forcefully moved the rotor both longitudinally and circumferential several times,(it no longer seemed to rub or hit) and remounted it. Upon re-powering, everything seems OK and it has run for 9 days without issue. I called the factory customer service/warranty line, spoke with a knowledgeable technician and he is sending out a replacement motor which I will install rather than having to endure shipping the unit back for factory service.
Made in USA, people answering the warranty phone know their product and are empowered to solve your problem, heats as advertised, easy installation.....it doesn't get any better!!! THANKS KING! I"ll be recommending you and using your products as I need to.
Nov 22, 2016
Excellent USA Made Bargain
Out of the box they were VERY sharp. Some fine honing and edge polishing made them into "shavers". Ergonomically, the handles fit my medium sized hand and are easy to control. I have put up with mismatched knives for far too long....I will definitely be adding to these with more Cascade by Ken Onion in the near future
Oct 13, 2020
Should have been from the factory.
Easy to install and does the job! Great way to secure tailgate.