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About us
Please email me at Kim@KaysJade.com and I’ll help you to find the jewelry you like, to make the jewelry you design or help you to design your customed jewelry. Thanks!
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Returns
Seller feedback (101)
- i***- (552)- Feedback left by buyer.Past yearVerified purchaseThe sales spending a lot of times to communicating. Adding 1 inches to make the bracelet fit on my hand. Advise me to change different item, shipping extra 2 mores pearls & jades bracelets, 1 boxes gift, bag and hand bag included thank you card. I told her I would like to received the only item that I bought . I don’t respect to receiving so many extra items. But too late she’s sending anyway. One again thank you .
- g***h (3563)- Feedback left by buyer.Past yearVerified purchaseNice item - packed well and fast shipping. Thanks.
- 1***0 (231)- Feedback left by buyer.More than a year agoVerified purchaseQuick communication. Fast shipping. Well wrapped. Items as described. Thank you!
- f***b (70)- Feedback left by buyer.Past yearVerified purchaseA really bad experience, I purchased a bracelet of 18k gold turned up to be 15k gold instead, when i requested a partial refund the seller tells me NO, I was forced to request a full refund, because she felt that she could not lose any money, I lost the bracelet no happy at all with this seller… Not my problem or my fault of the discrepancy of the gold contents. Again very bad experience with this seller.Reply from: kaysjade- Feedback replied by seller kaysjade.- Feedback replied by seller kaysjade.I asked for $100 partial refund but the buyer doesn't like it, asking for $200. So I ask for the full refund to her and I get the item back. Please see the attached message. Thanks
- 7***6 (43)- Feedback left by buyer.More than a year agoVerified purchaseSeller is very kind and communication is fast as well as the shipping and I received my item fast!! My item is all that was described. Beautiful
- 2***y (829)- Feedback left by buyer.More than a year agoVerified purchaseThis very lovely jar arrived safe and sound; in pristine condition; undamaged; very well packed and boxed and at a decent price. Will make a nice addition to my oriental collection!