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- jimiberan (4857)- Feedback left by buyer.Past 6 monthsVerified purchaseexcellent! thanks-iimi
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Reviews (1)
May 03, 2020
if you own an apple product this will probably seem acceptable
8 of 13 found this helpful Here is what i just wrote omron.
I purchased the following:
Omron complete
Omron platinum
Kardio 6L
My disapointment is immense.
Your app designers have designed the app for idiot apple users.
1) every android user knows enough to pair a blue tooth device. Your products require you to unpair through the phones settings if you have already done this and connect via the app this is counter intuitive and wastes a lot of end user time.
2) connecting to kardia 6L does not work because each time you do it (again through app only) you force the user to go through a presentation which freezes at the "align A facing upwards" step. Conseqently i can never move forward with an EKG.
3) i returned the omron complete because while i was eventually able to connect bluetooth, apparently you transfer data to the app via sound and a tablet does not fit in the pocket the device has. It was able to work but only 5% of the time despite having a strong signal.
4) why on earth do you transfer data by sound? I suspect bluetooth does not have the data transfer rate required but why cant you record on device and transfer the data after via bluetooth?
5) why on earth are you using a bluetooth button on your hardware as an "accept" button for everything this is incredibly counter intuitive to any one who us not an apple user. The omron complete is rediculous to do anything you have to press start which runs the pump and tries to take blood pressure, the platinum at least has arrow buttons but you need a dedicated "accept" or "ok" button.
5) why do you bury the add/remove device in blood pressure monitoring. It should be in the root of settings like everything else in the world. Perhaps settings->device management (again this was not in manual i had to go to your website and dig into frequently asked questions. Hint frequently asked questions are frequent because you have not addressed in manual or your device is counter intuitive
6) having to give you my address just to contact you is disturbing, fortunately you do not require my social security number. please dont send me more junk mail.
7) if i dont recieve a solution to Kardio connect in 1 week i am returning all this garbage and purchasing chinese products, i have equally low expectations but at least it will cost less and there wont be the obvious upsell "premium" contract motive in the background.
Seriously disastisfied customer.