I got the item super quick and it was pacaged well. After recieving the item I realized there was a mistake in the listing. The seller kept good contact with me as we discussed the problem. We did a return process though ebay. And they were quicker then I was since it was my first return. I would definitely purchase again from this seller. The seller is good to customers. When there is a problem and it is handled well it shows you the value of the seller Is really exeptional.
i***m (263)- Feedback left by buyer.
Past 6 months
Verified purchase
Shipping delayed due to weather, but battery wasnt new, it had age and HP Elitebook was freaking out over it and I couldn’t close the laptop back up with the battery because it was too big despite being the correct type. But seller had great communication and refunded me due to the battery being defective. HIGHLY recommended this seller due to great communication skills. In the words of Napoleon dynamite, i’m sure they also have nunchuck skills and bostaff skills too :)
Reply from: pcetcsurplus- Feedback replied by seller pcetcsurplus.- Feedback replied by seller pcetcsurplus.
Thank you!
u***b (151)- Feedback left by buyer.
Past month
Verified purchase
ink cartridge as described and received quickly in bubble envelope.
u***u (1178)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was damaged during shipping. Was able to repair for minimal cost. Seller gave partial refund and did not need to do so! A++
i***i (292)- Feedback left by buyer.
Past 6 months
Verified purchase
Item ended up being defective. The seller return the purchase price no problem. Seller had great communication.
a***e (111)- Feedback left by buyer.
Past month
Verified purchase
Seller Reacted quickly and refunded full amount for defective part. As an appliance repair technician I would return to this seller in the future.
Reply from: pcetcsurplus- Feedback replied by seller pcetcsurplus.- Feedback replied by seller pcetcsurplus.
We sell surplus items some new some open box. Thus we sell at a much lower price then retail. We do not test and cannot test the item if open box or new. We do not sell used items. We gave you a full refund immediately after you notified us without question. You still decided to give us a negative rating even though we gave you a full refund right away.